Build customer relationships with social networks

Using social media to develop a customized relationship with the customer.

Training goals

Collective training sessions to learn how to integrate social networks in the customer relationship, in order to: Build closer relationships Increase sales 

Duration 1 day
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Educational content

  • A brand's social media and blogs
  • Using social networks to get to know a customer
  • Building the store's brand and product speech thanks to the brand's social media
  • How to encourage a customer to follow the brand on social media
  • The advantages of social networks on sale closings
  • The customer's social media and our relationship
  • The fittest mobile apps to keep in touch with the customer
  • Nourishing the customer relationship thanks to digital tools
  • The mutual limits of a digital relationship

Fares and other information

Fares 450€ excl.taxes / day
  • Possibility of financing by OPCA
  • Lunch included
Schedule 9:30am - 5:30pm
Contact +33 1 77 16 46 81
Location 68, rue de Miromesnil, Paris 8

Ask us about this training session

contact@rmsconsulting.fr