Dealing with objections
Comment traiter les principales objections des clients pour les mettre en confiance ?
Training goals
Dealing with main objections Gaining the customer's trust thanks to customized arguments Controlling verbal and non-verbal communication
Duration
1
Educational content
- Typology of objections
- Understanding the customer's message
- Discovering your customer
- Dealing with the 3 types of objections: method
- Dealing with "Made in" objections
- Dealing with price objections
- Dealing with product objections
- Non verbal communication keys
Fares and other information
Fares
450€ excl.taxes / day
- Possibility of financing by OPCA
Schedule
9:30am - 5:30pm
Contact
+33 1 77 16 46 81
Location
68, rue de Miromesnil, Paris 8
Ask us about this training session
contact@rmsconsulting.fr
Envie de développer les compétences de vos équipes ?
Objectif : provoquer et accompagner le changement !
Contactez Axelle, Directrice Associée de RMS Consulting