Dealing with objections

Comment traiter les principales objections des clients pour les mettre en confiance ?

Training goals

Dealing with main objections Gaining the customer's trust thanks to customized arguments  Controlling verbal and non-verbal communication

Duration 1
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Educational content

  • Typology of objections
  • Understanding the customer's message
  • Discovering your customer
  • Dealing with the 3 types of objections: method
  • Dealing with "Made in" objections
  • Dealing with price objections
  • Dealing with product objections
  • Non verbal communication keys

Fares and other information

Fares 450€ excl.taxes / day
  • Possibility of financing by OPCA
  • CPF financing possible
Schedule 9:30am - 5:30pm
Contact +33 1 77 16 46 81
Location 68, rue de Miromesnil, Paris 8

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