Learning the methods to lead all negotiation types and discount requests Using a speech that encourages customer decision-making
- Why does a customer negotiate?
- 3 types of negotiators
- Different negotiations for different cultures
- The methods according to brand policies
- Negotiation golden rules
- The buying decision
- Non verbal signals from the customer
- The significance of silence
- 5 approaches to launch decision making processes
Fares and other information
- Possibility of financing by OPCA
- Lunch included
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Envie de développer les compétences de vos équipes ?
Objectif : provoquer et accompagner le changement !
Contactez Axelle, Directrice Associée de RMS Consulting