Negotiating and closing a sale

Dealing with requests and closing a sale.

Training goals

Learning the methods to lead all negotiation types and discount requests  Using a speech that encourages customer decision-making

Duration 1 day
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Educational content

  • Why does a customer negotiate?
  • 3 types of negotiators
  • Different negotiations for different cultures
  • The methods according to brand policies
  • Negotiation golden rules
  • The buying decision
  • Non verbal signals from the customer
  • The significance of silence
  • 5 approaches to launch decision making processes

Fares and other information

Fares 450€ excl.taxes / day
  • Possibility of financing by OPCA
  • CPF financing possible
Schedule 9:30am - 5:30pm
Contact +33 1 77 16 46 81
Location 68, rue de Miromesnil, Paris 8

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