Welcoming Chinese customers

Understanding the Chinese customer's cultural specificities to sell better.

Training goals

Understanding Chinese customers' behaviours Knowing what the Chinese appreciate and value Being able to satisfy their needs Providing them with an outstanding service Building mutual satisfaction 

Duration 1 jour
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Educational content

  • Cultural differences' impact on relationships
  • The key knowledge on the Chinese culture
  • Chinese customer behaviours
  • The services they particularly enjoy
  • Adapting to satisfy a Chinese customer
  • The dos and don'ts

Fares and other information

Fares 450€ HT / jour excl.taxes / day
  • Possibility of financing by OPCA
  • CPF financing possible
Schedule 9:30am à 5:30pm
Contact 01 77 16 46 81
Location 68, rue de Miromesnil, Paris 8

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