Welcoming Chinese customers
Understanding the Chinese customer's cultural specificities to sell better.
Training goals
Understanding Chinese customers' behaviours Knowing what the Chinese appreciate and value Being able to satisfy their needs Providing them with an outstanding service Building mutual satisfaction
Duration
1 jour
Educational content
- Cultural differences' impact on relationships
- The key knowledge on the Chinese culture
- Chinese customer behaviours
- The services they particularly enjoy
- Adapting to satisfy a Chinese customer
- The dos and don'ts
Fares and other information
Fares
450€ HT / jour excl.taxes / day
- Possibility of financing by OPCA
- Lunch included
Schedule
9:30am à 5:30pm
Contact
01 77 16 46 81
Location
68, rue de Miromesnil, Paris 8
Ask us about this training session
contact@rmsconsulting.fr
