Welcoming Russian customers

Understanding the Russian customer's cultural specificities to sell better.

Training goals

Understanding Russian customers' behaviours Knowing what the Russian appreciate and value Being able to satisfy their needs Providing them with an outstanding service Building mutual satisfaction 

Duration 1 day
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Educational content

  • Cultural differences' impact on relationships
  • The key knowledge on the Russian culture
  • Russian customer behaviours
  • The services they particularly enjoy
  • Adapting to satisfy a Russian customer
  • The dos and don'ts

Fares and other information

Fares 450€ excl.taxes / day
  • Possibility of financing by OPCA
  • CPF financing possible
Schedule 9:30am - 5:30pm
Contact +33 1 77 16 46 81
Location 68, rue de Miromesnil, Paris 8

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