Understanding Russian customers' behaviours Knowing what the Russian appreciate and value Being able to satisfy their needs Providing them with an outstanding service Building mutual satisfaction
- Cultural differences' impact on relationships
- The key knowledge on the Russian culture
- Russian customer behaviours
- The services they particularly enjoy
- Adapting to satisfy a Russian customer
- The dos and don'ts
Fares and other information
- Possibility of financing by OPCA
- Lunch included
Ask us about this training firstname.lastname@example.org
Envie de développer les compétences de vos équipes ?
Objectif : provoquer et accompagner le changement !
Contactez Axelle, Directrice Associée de RMS Consulting