It is not all about technique, and Dior Parfums understood it very well! In order to help their sales teams to reinvent the customer relationship, RMS designed a training called “”
This pedagogy based on experimentation mixes walking games, theater warming techniques, recorded role play and coaching by peers. The concept is to use NLP to help participants in their synchronization with others.
Sharing their own emotions, beauty consultants are able to open up to their customers’, connect with them, and let positive vibes flourish.
If like us, you think the future of retail lands in emotional instinct, then contact us!
Training consultant @RMSConsulting