Identifying the right customers to track Creating a customized action plan for each customer Master all communications tools Sustain customer relationships and build tomorrow's sales
- New customer expectations for service
- Which clients to keep in touch with?
- Clienteling basics: knowing your customer and creating relationship
- Customized clienteling: attentions and actions
- Clienteling communication modes: calling, social networks and mail
- The key organization to efficient clienteling
Fares and other information
- Possibility of financing by OPCA
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Envie de développer les compétences de vos équipes ?
Objectif : provoquer et accompagner le changement !
Contactez Axelle, Directrice Associée de RMS Consulting