Digital clienteling
Using digital tools to increase customer loyalty outside of the store.
Training goals
Learning how to use digital clienteling tools : customer book and applications Build loyalty Sustaining the relationship with your customers when they are out of store and make them want to come back
Duration
1 day
Educational content
- Digital client book consequences
- Personal and professional digital tools
- The fittest mobile apps to keep in touch with customers
- Nourishing the customer relationship through digital tools
- Luxury standards in the digital language
- The new challenges of store at the digital age: time and communicating with the customer
- The mutual limits of a digital relationship
- Planning and action history
Fares and other information
Fares
450€ excl.taxes / day
- Possibility of financing by OPCA
- CPF financing possible
Schedule
9:30am - 5:30pm
Contact
+33 1 77 16 46 81
Location
68, rue de Miromesnil, Paris 8
Ask us about this training session
contact@rmsconsulting.fr
