Digital clienteling

Using digital tools to increase customer loyalty outside of the store.

Training goals

Learning how to use digital clienteling tools : customer book and applications Build loyalty  Sustaining the relationship with your customers when they are out of store and make them want to come back 

Duration 1 day
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Educational content

  • Digital client book consequences
  • Personal and professional digital tools
  • The fittest mobile apps to keep in touch with customers
  • Nourishing the customer relationship through digital tools
  • Luxury standards in the digital language
  • The new challenges of store at the digital age: time and communicating with the customer
  • The mutual limits of a digital relationship
  • Planning and action history

Fares and other information

Fares 450€ excl.taxes / day
  • Possibility of financing by OPCA
  • CPF financing possible
Schedule 9:30am - 5:30pm
Contact +33 1 77 16 46 81
Location 68, rue de Miromesnil, Paris 8

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