Managing in a digital environment

Learn the keys to manage digital changes in store.

Training goals

Managing digital sensitive variables  Setting up in-store guidelines  Developing digital integration skills  Focusing on the customer relationship and on daily sales team management 

Duration 1 day
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Educational content

  • The impact of digital tools on customer relationships and on store organization
  • Risks and oppositions
  • Digital tools and generational diversity
  • A new digital framework
  • How to blend digital tools in the customer relationship
  • How to blend digital tools in the store organization
  • How to develop the digital skills of your teams
  • How to manage teams in a digital context
  • Prepare teams and encourage them to concur

Fares and other information

Fares 600€ excl.taxes / day
  • Possibility of financing by OPCA
  • CPF financing possible
Schedule 9:30am - 5:30pm
Contact +33 1 77 16 46 81
Location 68, rue de Miromesnil, Paris 8

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