Adopting a behaviour that is consistant with customer's expectations and the luxury environment Learning the adequate appearance, speech, gestures and relationship building processes
- A luxury customer's expectations
- Providing a luxurious service
- The importance of luxury standards according to cultures
- Being a luxury sales associate: presenting well and having the right behaviour
- Selling a luxury product: speech and gestures
- Luxury standards: the dos and don'ts Customer relationships in luxury: what limits?
Fares and other information
- Possibility of financing by OPCA
- Lunch included
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Envie de développer les compétences de vos équipes ?
Objectif : provoquer et accompagner le changement !
Contactez Axelle, Directrice Associée de RMS Consulting