43rd RMS Meeting
Bridges Hospitality x Retail
18/11/2025
In summary
This 43rd edition showed that retail and hospitality now move hand in hand: the same attention to detail, the same desire to create meaningful connections, and the same ambition to inspire emotion before driving sales.
The speakers highlighted the importance of authentic hospitality, aligned teams and collaborations built on affinity rather than signature alone.
From hotels to boutiques, one conviction clearly emerged: experience comes first, relationships create transformation, and people remain the ultimate driver of performance.
Our speakers
Thank you to our speakers for the quality of their insights.
Pierre-Francois Le Louet
President & CEO
Nelly Rodi
Paul Duffour
Head of Retail & Training
Biologique Recherche
Jean Christophe Jourde
CEO
L:A BRUKET
Yrian Condamine
Head of Retail
Maison Kitsuné
Hugo Miara
Hospitality & B2b Director
Pathé Palace
Sebastien Laurent
Global Retail Director
Hublot
Jerome Montanteme
General Manager
Vaux de Cernay Abbey
Laurie Galloula
General Manager
The Hoxton Paris
Felix Nau Valbak
F&B Director
The Hoxton Paris
Our partners
Thanks also to our partners for their support in making this evening a success
Dale Carnegie
Emmanuel Galle
Acteur clé de la formation, expert en intelligence émotionnelle et en prise de parole en public
Efficio Group
Maximilien Urso
The expert that turns your dormant stock into RMS training and recruitment budgets through barter.
Hiji
Benoit Cresson
The AI-powered coaching and conversational training app designed to elevate the customer experience.
Idelink
Toni Dacruz
The digital platform that structures your network animation and drives operational excellence.