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Bringing talents to light

Make your stores extraordinary places for customer acquisition and retention.

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Consulting

Your brand identity and corporate culture are key assets when it comes to driving your retail transformation, or simply structuring your business.

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Training

The design of blended-learning training courses that are consistent with your context and a focus on grounding your teams in the field are the keys to professionalizing your teams.

Training
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About Us
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RECRUITMENT

Your recruitment needs addressed thanks to a business consulting approach and an efficient search methodology: 3 candidates in 3 weeks, with a focus on matching drivers & corporate culture.

THE AGENCY

Our identity: an agency of 15 retailers from the boutique sector (Luxury, Fashion & Lifestyle)
Our mission: to support the operational transformation of retail organizations
Our conviction: human capital in the field is the key (neither the product, nor the concept, sorry)
Our posture: pro & sympa (and above all, results-oriented)
Our ambition: to be the benchmark partner for retailers.

Talent Search
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"As part of several transformation projects for the Printemps group, and in particular the change management of the customer experience within stores, we chose to empower a pool of efficient, charismatic and pedagogically minded managers to train, lead and coach our teams. We therefore chose RMS Consulting to train our ambassadors in charge of deploying the new Printemps signature and bringing it to life in stores over the long term. Their support, both in co-designing the new Printemps customer experience and in developing our ambassadors' posture as trainers, was a success. They have gained in self-confidence and expertise in training deployment. The proximity with the RMS teams, the agility they demonstrated and the quality of their facilitation enabled us to reach our goals."
Caroline Cloarec
Director of Training and Customer Relationship Excellence at Printemps
"Marie Le Roux's experience in luxury retail undoubtedly enabled us to adopt an operational, effective, refined and concrete approach. The evaluation at the end of the course, the upward trend in the targeted KPI's and the feedback from the teams confirmed that I had made the right choice in turning to RMS. I'd like to sincerely thank them for this great increase in our teams' skills!
Cédric Wasilewski
Retail Director at Chopard
"RMS is a trusted partner referenced in our training catalog, and works in particular with our store managers on the pillars of management: people management and performance management. We regularly call on the RMS teams because the training courses are jointly designed, punchy, pragmatic and operational. The trainers have solid experience in the field, and get results even with teams where resistance can be strong. I also appreciate their adaptability, as they work with different professions and on different Monoprix themes.
Adeline Baral
Head of pedagogy/training at Monoprix