LEGAL NOTICE
GENERAL INFORMATION
This website is owned by RMS Consulting.
Registered office: 118 rue La Fayette, 75010 Paris, France
Phone: +33 6 03 70 05 15
Paris Trade and Companies Register: 824 578 868
Website publication director: Axelle Paitre
Copyright: RMS Consulting
Website host: Wix
This website was created by: RMS Consulting
INTELLECTUAL PROPERTY RIGHTS
RMS Consulting informs users of this website that many elements featured on the website are protected by copyright law. This may notably apply to photographs, articles, drawings, animated sequences and/or elements protected by design rights and trademark law.
These protected elements are the property of RMS Consulting or of third parties who have authorized RMS Consulting to use them. This website uses visual elements taken from internal RMS Consulting documents.
As such, any reproduction, representation, use, adaptation, modification, incorporation, translation or commercialization, whether partial or complete, by any process and on any medium whatsoever — paper, digital or otherwise — is prohibited without the prior written authorization of RMS Consulting, except for the exceptions provided for under Article L.122-5 of the French Intellectual Property Code. Any unauthorized use may constitute an infringement of copyright, design rights and/or trademark rights, punishable by two years’ imprisonment and a fine of €150,000.
COPYRIGHT AND/OR DESIGN RIGHTS
This website constitutes a work of which RMS Consulting is the author within the meaning of Articles L.111-1 et seq. of the French Intellectual Property Code. The design and development of the website were carried out by RMS Consulting.
The photographs, texts, slogans, drawings, images, animated sequences, whether sound-based or not, as well as all works integrated into the website, are the property of RMS Consulting or of third parties who have authorized RMS Consulting to use them.
The photographs featured on this website and produced on behalf of RMS Consulting are the property of Marianna Troiani and may under no circumstances be used outside the scope of RMS Consulting.
Reproduction of this website on paper or digital media is authorized only if strictly reserved for personal use, excluding any advertising, commercial or informational use, and/or if it complies with the provisions of Article L.122-5 of the French Intellectual Property Code.
PRODUCT AND SERVICE INFORMATION
The information and illustrations appearing on the pages of this website are based on the technical characteristics in force at the time the relevant pages were published or updated.
As part of its policy of continuous improvement of its products and services, RMS Consulting may modify the characteristics of its offering at any time.
The products and/or services presented on this website are those offered in mainland France. They may vary from one country to another or may not be available in all countries.
In any event, the information contained on this website is provided for general information purposes only and has no contractual value.
PERSONAL DATA PROTECTION
The website www.retailmanagementservices.fr may be consulted without requiring you to disclose your identity or any other personal information concerning you.
RMS Consulting undertakes to respect your privacy and protect the information you provide. In particular, personal data collected on the website www.retailmanagementservices.fr is intended for the use of RMS Consulting. It is confidential and treated as such.
With regard to any personal information you may provide to us, you have the right to access, rectify, object to, modify and delete the data concerning you, in accordance with the French Data Protection Act No. 78-17 of January 6, 1978, as amended by Law No. 2018-493 of June 20, 2018 on the protection of personal data, promulgated on June 21, 2018, and with the EU General Data Protection Regulation applicable as of May 25, 2018.
To exercise these rights, you may contact the RMS Consulting Data Protection Officer at the following addresses:
By email: contact@retailmanagement.fr
By post: RMS, For the attention of the Data Protection Officer, 68 rue de Miromesnil, 75008 Paris, France.
The collection of this information is necessary in order to respond to your requests for commercial proposals and, where applicable, to send you an electronic newsletter.
If you subscribe to information services by email, such as newsletters, you may request to stop receiving these emails by sending a message to contact@retailmanagement.fr.
We inform you that, in order to offer products and services that are increasingly tailored to your needs, certain non-personal information relating to your activity on this website may be collected automatically.
This information is intended for RMS Consulting and may also be used as part of commercial or marketing operations or as a basis for studies and analyses.
This information will under no circumstances be shared with third parties. Only RMS Consulting staff have access to the data.
SECURITY
We take all appropriate precautions to preserve the integrity and confidentiality of data and to prevent any communication to unauthorized third parties.
HYPERLINKS
The creation of a hyperlink to the website www.retailmanagementservices.fr does not require the prior written authorization of RMS Consulting. However, RMS Consulting must be informed within a maximum period of 10 days following the creation of the link.
In any event, Retail Management Services shall under no circumstances be held liable for the content, products or services offered on websites to which the website https://www.retailmanagementservices.fr may be linked by hyperlinks or any other type of link.
GOVERNING LAW
The website www.retailmanagementservices.fr and these terms and conditions are governed by French law and are drafted in French.
In the event of any dispute, exclusive jurisdiction is granted to the competent courts within the jurisdiction of Paris.
Retail Management Services reserves the right to modify this legal notice at any time. Users undertake to consult it regularly.
LIMITATION OF LIABILITY
You use the website www.retailmanagementservices.fr under your sole and full responsibility.
RMS Consulting shall not be held liable for any direct or indirect damage, including but not limited to material damage, loss of data or programs, or financial loss, resulting from the use of this website or of websites linked to it.
UPDATES
RMS Consulting reserves the right to modify and update, without prior notice, this legal notice and all elements and products presented on the website.
All such modifications are binding on users, who must consult these Terms and Conditions each time they connect to the website.
Last updated: March 2026
STATISTICAL TRACKING DATA
We use connection data for website consultation statistics, including browser type, number of visitors and sections visited, in order to optimize the website’s structure and navigation. This information is not shared with third parties.
REPRODUCTION ON PAPER MEDIA
With the exception of iconography, reproduction of the pages of this website on paper media is authorized, subject to compliance with the following three conditions:
Respect for the integrity of the reproduced documents, with no modification or alteration of any kind.
Explicit citation of the website www.retailmanagementservices.fr as the source.
Clear mention that reproduction rights are reserved and strictly limited.
REPRODUCTION ON ELECTRONIC MEDIA
Reproduction of all or part of this website on electronic media is authorized, provided that the source, www.retailmanagementservices.fr, is clearly and legibly indicated, together with the mention “All rights reserved”.
The information used must be for personal or associative purposes only. Any use for professional purposes is prohibited.
GENERAL TERMS AND CONDITIONS OF SALE
Version dated October 11, 2021
The general terms and conditions of sale are defined in Article L.441, I of the French Commercial Code. Pre-contractual information is governed by Article L.441, II of the French Commercial Code, which requires any person carrying out production, distribution or service activities and establishing general terms and conditions of sale to communicate them to any buyer who so requests. Such communication may be made by any means constituting a durable medium.
PREAMBLE
These General Terms and Conditions of Sale apply to the services and ancillary services provided by RMS Talents, which is subject to a best-efforts obligation.
APPLICABLE LAW
These General Terms and Conditions and all relations between RMS Consulting and its clients are governed by French law.
These General Terms and Conditions of Sale are also established in accordance with, in particular, Articles L.6353-1 et seq. of the French Labour Code relating to professional training. Any training agreement is subject to these General Terms and Conditions of Sale.
Article 1: Purpose
The General Terms and Conditions of Sale described below set out the rights and obligations of RMS Consulting and its client in connection with the sale of retail training services and skills assessment services.
Any service provided by RMS Consulting therefore implies the buyer’s full and unconditional acceptance of these General Terms and Conditions of Sale.
These terms apply to purchases made by companies. Purchases made by individuals via the Mon Compte Formation platform are subject to the General Terms of Use of that platform.
Article 2: Sale Conditions
An order shall only be considered accepted once the training agreement or skills assessment contract has been returned signed by both the client and RMS Consulting.
Article 3: Terms and Conditions
Acceptance by RMS Talents is conditional upon full payment of the invoice. RMS Consulting expressly reserves the right to freely dispose of the places reserved by the client until the registration fees have been paid under the conditions set out below:
Invoices are payable without discount to RMS Consulting upon receipt of invoice.
Discounts may not be combined with framework agreements or contracts that already include negotiated terms or volume discounts.
Acceptance by RMS Consulting is conditional upon payment of a deposit under the conditions set out below:
Invoices are payable without discount to RMS Consulting. A deposit of 30% is payable upon order. This deposit shall remain acquired by RMS Consulting if the client withdraws from the training course or skills assessment.
The balance is due upon receipt of the various invoices issued as the training courses or skills assessments progress.
In the event of non-payment in full of an invoice by its due date, and after formal notice has remained without effect for 5 working days, RMS Consulting reserves the right to suspend any ongoing and/or future training course or skills assessment.
For in-company training courses:
Meals are not included in the price of the course. They are either paid directly by the client beneficiary or invoiced in addition, according to a flat rate indicated in the registration form, and may be charged to the employer’s contribution within the limit of five times the guaranteed minimum per day and per trainee, in accordance with Decree No. 2001-554 of June 28, 2001, published in the French Official Journal on June 29, 2001.
Article 4: Payment Terms
Invoices are payable in euros, in cash, by bank transfer to RMS Consulting.
Any payment delay exceeding 30 days from the invoice date shall trigger a formal notice of payment by registered letter with acknowledgement of receipt.
If such formal notice remains without effect, recovery shall be carried out by means of an application for an order for payment before the President of the Paris Commercial Court, served by a bailiff, with all costs borne by the client.
Payment for orders may be made:
By cheque; or
By bank transfer.
In accordance with Article L.441-10, II of the French Commercial Code, and without any reminder being required, any sum not paid by the due date shall give rise to the payment by the client of late payment penalties set at three times the statutory interest rate.
A fixed indemnity for recovery costs, in the amount of €40, is automatically due to the creditor by any professional in a late payment situation.
Where the recovery costs incurred exceed the amount of this fixed indemnity, the creditor may request additional compensation upon justification.
These penalties are payable automatically upon receipt of the notice informing the client that they have been charged to their account.
Article 5: Withdrawal and Abandonment
Any decision to postpone, modify or cancel a service must be made and communicated in writing no later than 30 days before the deliverable dates set out in the agreement. In such case, no cancellation fees shall apply.
Withdrawal shall not give rise to any refund of the deposit.
In the event of withdrawal or date modification by the company less than 30 days before the start of the action referred to in Article 1, the organization shall invoice either the agreed amount in the case of cancellation of a training session or skills assessment, or the amounts actually spent or committed in the case of preparation for a training course or skills assessment.
In the event of postponement of a session date less than 7 days before the scheduled date, the service shall remain fully due.
In the event of partial or total withdrawal of one or more trainees during a session, the full service fee shall remain due.
Any postponement by RMS Consulting due to material or physical impossibility affecting the consultant shall immediately give rise to a new proposed deliverable date, no later than within six months.
Such postponement shall defer invoicing accordingly and shall not give rise to any compensation.
Article 6: Force Majeure
The liability of RMS Consulting and RMS Talents may not be incurred if the non-performance or delay in performance of any of their obligations under these General Terms and Conditions of Sale results from a case of force majeure.
For this purpose, force majeure shall mean any external, unforeseeable and irresistible event within the meaning of Article 1148 of the French Civil Code, thereby releasing the service provider from any obligation towards its client.
GENERAL TERMS OF USE OF THE SERVICE
Version dated October 19, 2020
ACCESS CONDITIONS
Admission without specific requirements.
Upon request, a quotation will be sent to you. We will then send you an agreement within 48 hours, which must be returned signed within 48 hours.
ACCESS CONDITIONS FOR PEOPLE WITH DISABILITIES
If you are recognized as having a disability, please do not hesitate to inform us so that we can review together the feasibility of your skills development project.
Disability Officer: Cindy Marot, cindy.marot@rmsconsulting.fr
POSITIONING PROCEDURE
Once the trainees have been selected by the company, it is the company’s responsibility to ensure that the individuals positioned for the training course correspond to the target audience and meet the prerequisites defined in the service offer.
The company must also ensure that the educational objective of the training course corresponds to each trainee’s individual skills development needs.
TRAINING INVITATION
The client undertakes to ensure that trainees receive the appropriate level of information regarding the training program, including its title, objective, location and duration, and guarantees their commitment throughout the program.
The client must share with RMS the measures put in place to achieve this objective.
TRAINING LOCATION
When the training does not take place at RMS premises, the company is responsible for providing a training room suitable for the proper delivery of the learning experience, including the following elements:
A room with natural light, movable tables, movable chairs, projection equipment, internet connection, 2 flipcharts with colored markers, paper, pens and water.